Hackers obtained the credit card details of some 380,000 British Airways travelers during a two-week data breach this summer that leaves the customers vulnerable to financial fraud, the airline says.
The airline claim that the breach took place between 22:58 BST on Tuesday 21 August and 21:45 BST on Wednesday 5 September, and that the breach only affects those people who bought tickets during that timeframe.
It is noted that the stolen data includes only information on non-cash settlements, hackers are unable to access your passport or flight information British Airways ' customers.
Consumer advice website MoneySavingExpert says affected customers should first seek advice from their bank, then monitor bank and credit card statements closely for signs of possible fraudulent activity. It had notified police and relevant authorities.
The airline says the breach has now been resolved and that the website is working normally. Around 3,80,000 card payments were compromised, the airline said.
"Atrocious that I had to find out about this via news and twitter", he tweeted.
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We are deeply sorry for the disruption that this criminal activity has caused. "They´re a shambles", he told the Daily Telegraph newspaper.
It immediately contacted customers when the extent of the breach became clear.
"I asked repeatedly for an explanation".
The NCA is set up to tackle the most serious and organised crime posing the highest risk to public security in Britain.
The data theft incident, which took place between August 21 and September 5, comes almost two months after a technical glitch caused dozens of British Airways flights departing from and arriving at London's Heathrow Airport to be cancelled.
The attack came 15 months after the carrier suffered a massive computer system failure at London's Heathrow airport, which stranded 75,000 customers over a holiday weekend.