News. Referring to her team's growing concerns, the insider said, "Everyone has been urging her to get help with her life coach, and to seek treatment again, but Demi thought she could handle it on her own".
In a statement on Tuesday following her hospitalisation, Lovato's rep said: "Demi is awake and with her family who want to express thanks to everyone for the love, prayers and support".
Now TMZ is reporting Lovato's team saw the 25-year-old going through a rough time and tried to intervene.
"Sober" did not reveal the nature of Lovato's relapse.
In audio obtained by TMZ Thursday, Lovato's assistant alerts the male dispatcher of the incident while requesting him to tell paramedics to shut off the sirens.
The four-and-a-half-minute call does not include details of what led to paramedics to transport Lovato to a Los Angeles hospital on Tuesday.
"The entire floor is basically on lockdown with the rooms next to hers remaining vacant to give her the upmost privacy".
Lovato indicated in a new song released last month that she relapsed after six years of sobriety.
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"Obviously she's got an unbelievable voice and she's got some great hooks and a lot of hit singles, but I think people really connect with that type of openness, " he added.
Lovato's role as aspiring singer Mitchie Torres in the Disney TV movie "Camp Rock" introduced the world to her musical talent.
"I remember sitting with my manager and my family and talking to them about whether or not to speak out about the issues that I was dealing with", she said. Lovato finished the song by pledging to get help: "I'm sorry that I'm here again/I promise I'll get help/It wasn't my intention/I'm sorry to myself".
Soon after, he tells her: "You should be hearing the sirens real soon".
After three seasons on "Sonny with a Chance", Lovato announced she was leaving the show to focus on recording and her third album, "Unbroken". Rowland and Lovato were previously co-judges on The X-Factor in 2013.
Lovato's self-titled album, "Demi", released in 2013.
CBS News reported that just two days earlier at a concert in California, Lovato had trouble remembering the lyrics to her emotional ballad "Sober" and walked off stage.